Responsible Gaming

At 1Bet, we take our customers seriously. We want to provide you with an online environment that is as responsible and as fair as we know you all are. We encourage all of our customers to bet only within your budget means. It is important to be aware of the following:

·        Minors are strictly prohibited from using the website (any persons under 18 years of age).

·        Use child protection software.

·        Do not share your credit card details online with other people.

·        Once setting a username name and confidential password (consider updating the password, periodically), this can decrease the number of fraudulent access.

  • What is Gaming Addiction?

    Online sports betting, casino and games are rapidly becoming more popular and with a wider range of choices and opportunities to bet. Online gambling has become a daily routine resulting in a high of pleasure. It is imperative to be aware of any chance in extreme behavior. Some points of measurements are:
     

    ·         Maintain control of the money you spend gambling.
     
    ·         Avoid chase losses.
     
    ·         Only gamble money that you can afford to spend.

    If you think that you may have any intentions resembling gaming addiction, please contact the nearest addiction center, as soon as possible.

    1bet provides you with a variety of options that will allow each of you to be in control of your gaming and to gamble responsibly.
     
  • Self-exclusion or Simple Account Closure

    1Bet allows its customers to self-exclude themselves from their accounts in the website for time periods of 6 months to 5 years.

    The moment such modification is enforced on the account for a requested by the customer period, there will not be a possibility for that account to be reactivated under any circumstance unless the agreed upon period has expired.

    An account is considered as simply closed if a customer did not specify the reason or the period, which they want for their account to be closed. In such cases, that account can be reopened at any point in time, upon a request from the customer in question.

    Note:
    • Such requests will only be considered if they are sent from the e-mail the customer in question used to register to the 1Bet site.

    • A self–exclusion and account closure requests are considered to be fulfilled only after the receipt of a confirmation e-mail from 1BET’s customer support team.

    • 1BET is not to be held liable for any future accounts the self-excluded customer opens on the site. In those cases, where the self-excluded customer manages to bypass the 1BET systems, no refunds will be processed.

     

    Should you require more information on this, please feel free to contact our operators by live chat or e-mail, we would be happy to provide you with the answers you seek.
     
    1BET does not fulfill requests for deposit limits on its customers’ accounts for any payment method, amounts or periods of time.
  • Accessing Account History

    Using our Website, all customers can view their history, which is readily Available 24/7. Simply, click on the "Payment history”, in your account.

  • Deposit Limits
    Should you require more information on this, please feel free to contact our operators by live chat or e-mail, we would be happy to provide you with the answers you seek.
    1BET does not fulfill requests for deposit limits on its customers’ accounts for any payment method, amounts or periods of time.